HUMAN RELATIONS - INTERPERSONAL JOB-ORIENTED SKILLS

Accomplished author and national speaker, Andrew J. DuBrin brings his expertise of Human Relations and Business Psychology to this exciting eleventh edition. Focusing on today's work environment, Human Relations - Interpersonal Job-Oriented Skills' takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment. This edition features a new chapter on interpersonal skills for the digital world and fresh cases, exercises and skill builders that prepare students for today's business environment.