INTRODUCTION TO HOSPITALITY MANAGEMENT

Explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the book focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a reader’s appreciation for the field. This new edition features a new chapter on careers, more coverage of human resources, and its continued dedication to inspiring and developing hospitality professionals. Describes career opportunities and career paths that exist in all facets of the hospitality industry. Includes self-assessment activities, as well as guidance on important topics such as resume writing and interviewing skills. Addresses one of the greatest challenges facing industry leaders: recruiting and motivating employees. Gives readers a sound background in the management principles they will need once they are on the job. Focuses readers on what hospitality managers actually do and the challenges facing them as future industry leaders. Covers all sectors of the hospitality industry and provides a more comprehensive view of the industry by examining all fields of this expansive business. Moves beyond traditional lodging and restaurant operations to include growing segments of the industry. Aspiring hospitality professionals.