MEASURING THE USER EXPERIENCE - COLLECTING, ANALYSING, AND PRESENTING USABILITY METRICS

One very important aspect of usability is being able to measure how usable a system really is, and how changes to the user interface of the system impact the end-user experience. This aspect of usability is commonly known as usability metrics. Usability metrics are essential if the researcher wants to know how to improve the usability of any interactive system, what aspect of the system needs improvement, the priority of usability problems, and whether the usability goals have been achieved. There are many different ways to measure usability, each way having distinct advantages and limitations. The proposed book would be the first comprehensive view on how to collect, analyze, and present usability metrics.